Frequently asked questions

What is CraftRank?

CraftRank is an analytics platform for Etsy sellers that provides insights into listing performance, shop statistics, and competitor data that is not available directly on Etsy. It helps you make data-driven decisions to grow your shop.

How does the data collection work?

We collect publicly available data from Etsy listings and shops, then process and analyse it to surface actionable insights. All data is gathered in compliance with Etsy's terms of service.

Is this against Etsy's terms of service?

No. We only access publicly available information that anyone can see on Etsy. We do not access private seller data, and the service is designed to help sellers succeed on the platform.

How accurate is the data?

The data is pulled directly from Etsy's public listings. Revenue estimates are calculated from visible sales numbers and pricing, though actual revenue may vary due to sales, promotions, or other factors that are not publicly visible.

How often is the data updated?

Most metrics are refreshed daily, so you have current information whenever you revisit a shop or listing.

What is included in the free plan?

The free plan includes 100 shop analyses and 100 listing analyses per month, with full access to the analytics tools.

No. We never require your Etsy login. The platform works entirely from publicly available Etsy data, so you never share your Etsy account information with us.

How can I get help?

Reach out through the contact page. We typically respond within 24 hours.